FlexiQuiz - Learning Path: Box Office Quiz

1. When doing an exchange of tickets, there is a difference in price. The old tickets are $30 and the new tickets are $25. Which of the following is not an option for handling the $5.00 difference?

Refund the customer the $5 difference.

Issue the $5 credit back to the customer on a gift certificate (or gift card).

Use Force Equal Exchange to make the old tickets $25 and refund the $5 credit to the customer.

Convert the $5 difference into a Donation

Use Force Equal Exchange to make the new tickets $30, making the exchange equal.

2. Which of the following is not a way that patrons can purchase tickets?

(Note: this question is asking about what's possible with PatronManager. The options below might not match with your organization's practices.)

Online through the Public Ticket Site

Through you, via the PatronManager Box Office

All of these are ways patrons can purchase tickets.

3. What does “Fulfill” mean when talking about a Subscription package in PatronManager?

To sell a subscription

To assign seats to the customer for their subscription

To pay the subscription in full

To print all tickets within the subscription package

My organization doesn't do subscriptions.

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