FlexiQuiz - Learning Path: Box Office Quiz

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1. When will Credit Card appear as an option for refunding a customer’s order?

It will only appear when the order was originally paid by credit card.

When you get to the refund payment selection screen, it will always be there.

It will only appear if the patron's payment information was saved for future use.

2. Which of the following is not a way that patrons can purchase tickets?

(Note: this question is asking about what's possible with PatronManager. The options below might not match with your organization's practices.)

Online through the Public Ticket Site

Through you, via the PatronManager Box Office

All of these are ways patrons can purchase tickets.

3. When would you use the printing method options below?

Clicking the "Print Selected Tickets" button in an Order
Navigating to the Event Inventory Tab, finding an Event, choosing an Event Instance, then clicking the "Print Tickets Button"
Going to the Patron Ticket Hub and choosing the Batch Print Tickets Tile.

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