FlexiQuiz - Learning Path: Box Office Quiz

1. When doing an exchange of tickets, there is a difference in price. The old tickets are $30 and the new tickets are $25. Which of the following is not an option for handling the $5.00 difference?

Use Force Equal Exchange to make the new tickets $30, making the exchange equal.

Use Force Equal Exchange to make the old tickets $25 and refund the $5 credit to the customer.

Issue the $5 credit back to the customer on a gift certificate (or gift card).

Refund the customer the $5 difference.

Convert the $5 difference into a Donation

2. Which of the following is not a way that patrons can purchase tickets?

(Note: this question is asking about what's possible with PatronManager. The options below might not match with your organization's practices.)

Online through the Public Ticket Site

Through you, via the PatronManager Box Office

All of these are ways patrons can purchase tickets.

3. Once you’ve added tickets to an Order, what should you do to flag this order to mail tickets to the customer?

Set the Delivery Method field to Ship

Set the Order Origin field to Ship

Set the Order Source field to Ship

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