FlexiQuiz - Learning Path: Box Office Quiz

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1. Once you’ve added tickets to an Order, what should you do to flag this order to mail tickets to the customer?

Set the Order Source field to Ship

Set the Order Origin field to Ship

Set the Delivery Method field to Ship

2. When doing an exchange of tickets, there is a difference in price. The old tickets are $30 and the new tickets are $25. Which of the following is not an option for handling the $5.00 difference?

Issue the $5 credit back to the customer on a gift certificate (or gift card).

Use Force Equal Exchange to make the new tickets $30, making the exchange equal.

Convert the $5 difference into a Donation

Refund the customer the $5 difference.

Use Force Equal Exchange to make the old tickets $25 and refund the $5 credit to the customer.

3. When would you use the printing method options below?

Clicking the "Print Selected Tickets" button in an Order
Navigating to the Event Inventory Tab, finding an Event, choosing an Event Instance, then clicking the "Print Tickets Button"
Going to the Patron Ticket Hub and choosing the Batch Print Tickets Tile.

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