FlexiQuiz - Learning Path: For Everyone Quiz

1. What is Qualification in PatronManager?

The process of associating patron information collected online with Contacts in PatronManager to prevent duplicates

Manually searching PatronManager for existing duplicate records using the Global Search Bar

Running a report of all Contacts with matching addresses

2. What's the best way to describe the relationship between PatronManager and Salesforce?

There is no difference between PatronManager and Salesforce. PatronManager is just another name for Salesforce.

There is no relationship between PatronManager and Salesforce. There are some similarities in the platforms, but they are separate.

PatronManager is an app that runs on the Salesforce platform. It extends the power of Salesforce to include things like ticketing.

3. Which of the following is a recommended practice for maintaining a gender-inclusive database?

A) Don’t collect gender data you don’t need.

B) Let your patrons know why you are asking for their gender.

C) Keep salutations optional.

D) A & B

E) A & C

F) All of the Above

4. In PatronManager, Contacts could be described as:

Households

People

Users