Thanks for registering to complete the skill test for our inbound/outbound customer service position. To complete the test, you will need to open a sample call script by clicking the link below:
https://docs.google.com/document/d/13GVlJ1_BatJ0QYY_yXqwN2SYMPOsF8YixNr_9jhMTmI/edit?usp=sharing
You should hold down the CTRL tab on your keyboard while clicking the link above, so that it will open in a separate tab. You will need to have the sample script tab, and this tab open at once in order to complete this quiz.
If you are able to correctly answer all of the following 3 questions, you will be contacted to participate in a phone interview, in which you will be asked to login to our call handling platform.