Interpersonal Excellence
Leading People
1. Which one of the following is NOT a key characteristic of a good leader?
2. In Lewin’s model of leadership styles, which would be best applied in an emergency
3. The definition of ‘laissez faire’ management style is:
4. In Blake-Mouton’s model, what does he say is the best way to lead?
4. In the Path-Goal leadership model, which of the following is NOT considered?
6. A key feature of the Transformational Leadership model is:
7. In Goleman’s Emotional Leadership Styles model, what phrase would best describe a democratic style?
8. The Equality Act does not cover anti-discrimination of which of the following?
9. An example of direct discrimination would be:
10. ‘Harassment’ is defined as:
11. A good diversity policy in the workplace will help to ensure:
12. An example of inclusive practice would be:
13. How might culture, background and beliefs of customers affect the products and services offered?
14. What is ‘reasonable adjustment’?
15. What is ‘whistle-blowing policy’?
16. What is ‘coaching’?
17. What is an advantage of coaching?